Customer Service Training

Operational Excellence

In depth, hands on, intense, service focused training for businesses looking to stand out from the competition. We take you through a step-by-step training process that covers your company’s customer service vision, culture, systems, people, branding, and truly implement a higher standard of customer experience that sets you apart. Gone are the days of excessive couponing, reducing prices, overly marketing just to break even. We teach you how to create raving fans aka loyal customers who will buy from you consistently and tell others about you.

We work with clients looking to create brand new operational guidelines for their business or existing businesses looking to revise their current operations. Operations are the engine of your company and can affect all areas of your business if something is broken down. When problems arise, we take the time to listen and understand your needs so we can develop solutions that generate real results.

Sales and Marketing

Startups: Where Do I Begin?


We help you create a marketing and sales strategy that encompasses all areas of your business and drive profitable growth. Your company is not in business to break even. With the right plan in place based on your vision and goals, we help you execute the right systems to increase revenue.

You have a dream of owning your own business? We have a roadmap to help get you there. We handle everything from business registration, branding, business strategy, marketing, web development, and more.

If you would like to book Nancy to conduct trainings, workshops, or team motivational sessions, please email or visit

For a complimentary 30 minute Consultation, please visit